Cancel a membership

Pausing instead

Going away? Freeze your membership for up to 60 days a year at no charge. Ask at the front desk at least 10 days before your next billing date and billing stops until you're back. Longer medical holds are handled case by case.

How to cancel

Come in during staffed hours. Monday through Saturday 5am to 7pm, Sunday 10am to 2pm. It takes a couple of minutes at the desk.

Or call (406) 752-2438 and we'll take care of it over the phone.

What happens

Cancellation takes effect at the end of your current billing period, so you keep access for the time you've already paid for. Payments that have already processed aren't refunded, except where the law says otherwise.

Tell us at least 15 days before your next billing date to stop that payment. Later than that and it goes through, and your membership ends at the end of the month it paid for.

On a twelve-month membership billed monthly, ending early costs half of the dues left in the term. If you paid the year up front, we owe you: we refund the months you have not used, less that same half. There are three exceptions that cost nothing either way: a doctor's order that stops you training for more than six months, our closing the facility, or a death, where the estate owes nothing further. And within seven days of signing you can cancel outright and get everything back.

Before you go

Tell us what isn't working first: the schedule, a class, a bill at a bad time. Some of that we can fix.

If you're moving away or stopping for a while, ask about pausing instead of canceling outright.

Questions first: [email protected]